Bonnier Publications’ business is the publication of high quality magazines and other media products aimed at distinct target groups. Our magazines are edited to make them entertaining and at the same time to give the readers concrete benefits, for example improved IT skills or better health.
Our customers’ satisfaction is crucial for us to run a successful business. Therefore, we focus enormously on customer service, with short waiting times on the phone and flexible subscriptions.
We have more than one million customers in Northern Europe and therefore errors and misunderstandings are unfortunately unavoidable. Luckily, most cases are solved within minutes and less than one in a thousand cases requires a slightly longer course of action.